The easiest way to pay for a FastMail.FM accounts or additional services is with a credit card. It's instant, there's no additional fees, and we can keep your details on file to automatically renew your account subscription so you never lose access to your email even if you're away from your account for a while (you can also clear your details from our system if you don't want this to happen).
All payments are made over a secure link to our servers, and your credit card details are stored securely on our servers.
Any payments made to FastMail.FM occur through our credit card merchant "Worldpay" to our service provider company "Messaging Engine". They will appear on your credit card statement as: "WP-Email Service".
Boroondara, Melbourne, Australia is the registered location of the service provider company, and so may also appear on the statement (possibly misspelled...).
To subscribe without a credit card, the easiest way is to ask a friend to add funds to their account, and then send you a gift certificate. To send a gift certificate, use the Purchase Gift Certificate link on the Preferences screen. If you can't find someone to do this then read on for other options, which are more expensive and less convenient, but work fine if you don't have other options...
Firstly you will need to sign up as a guest so that you get allocated a user name. If you want a shorter name than a Guest account allows, sign up for the longer name - you'll be able to change it once your payment goes through. Once you've signed up, send us a payment as described using PayPal or electronic funds transfer (EFT). There is a handling fee for both of these payment methods: $2 for PayPal and $4 for EFT, which covers the administration overhead.
Without a credit card we cannot automatically draw funds on your subscription renewal date, so you will have to ensure that you keep enough funds in your FastMail.FM "account pool" for your service level. For instance, if you want to subscribe to the Full service at $19.95 per year, you could send us a single payment of $60 which will be credited to your FastMail.FM account, and then automatically drawn from each year to cover 3 years of service. Because manual payment methods attract an extra fee, it is more economical to pay for a few years up front.
Unfortunately, due to the extremely high cost of banking foreign cheques, we no longer support payment by cheque or money order. Please use a credit card, PayPal, or telegraphic transfer.
You can use your bank account to pay directly by becoming a member of PayPal and sending money to "webmaster@fastmail.fm" using PayPal's money sending feature. A US$2 handling fee will be charged, and the remainder will be credited to your FastMail.FM account pool. Once the funds are in your account pool, you may use them to purchase an upgrade. Please wait 48 hours for your payment to be processed. Ensure that you type your FastMail.FM username in the payment description field, so that we know which account to credit.